We try to reply within one business day. For urgent security or customer-incident issues, use the dedicated channels below.
statelocal@clearos.gov-demo
Pilot scoping in 30 minutes.
federal@clearos.gov-demo
SEWP, GSA, OTAs.
fraudhunter@clearos.gov-demo
For firms, AGs, and IGs.
partners@clearos.gov-demo
SIs, resellers, integrators.
security@clearos.gov-demo
PGP key on request. 24h response.
support@clearos.gov-demo
For active customers; SLAs apply.
press@clearos.gov-demo
Mon–Fri, 9–6 ET.
talent@clearos.gov-demo
Or apply directly via Careers.
tip@clearos.gov-demo
Encrypted; counsel-routed.
1100 Vermont Ave NW, Suite 600
Washington, D.C. 20005
Federal practice, policy, counsel.
211 East 7th Street, Floor 11
Austin, TX 78701
Engineering, design, product.
| Channel | First reply | Hours |
|---|---|---|
| Sales | Within 1 business day | Mon–Fri 8–6 ET |
| Federal sales | Within 1 business day | Mon–Fri 8–6 ET |
| Press | Same day | Mon–Fri 9–6 ET |
| Security | Within 24 hours | 24×7 for active incidents |
| Customer support (P1) | 15 min | 24×7 for Federal & State tiers |
| Customer support (P3) | 1 business day | Mon–Fri 8–6 local |
If you have evidence of fraud, waste, or abuse involving public funds, you can submit it through our encrypted intake. Submissions are routed directly to outside counsel. We never take action on a tip without counsel's review and your continued consent.
Privilege attaches at submission. We do not log identifying information beyond what is necessary to respond.
Use our SecureDrop instance, Signal at +1 (202) 555-0171, or PGP-encrypted email to tip@clearos.gov-demo.
Public key fingerprint: 5F8A 9C12 4E3D 7B1A 2C09 8FAB 4E2D 8C71 3FAD 9B22
No. Inbound emails to a human-staffed inbox are read by humans first.
Yes — selectively. We respond to RFPs that reflect real procurement intent and a workflow we can serve.
By appointment. Please don't show up unannounced; the front desk won't be much help.
LinkedIn, mostly. Otherwise we're heads-down. Email is the right channel.
contracts-fed@clearos.gov-demo
Schedule, contract, modification questions.
contracts-state@clearos.gov-demo
TX DIR, CA CMAS, NY OGS, FL ACS.
contracts-coop@clearos.gov-demo
NASPO, OMNIA, Sourcewell.
Citizen-facing portals support all twelve out of the box. Add more on request.
It's the fastest way to skip ten emails.