Resources

Read what we've learned. Borrow what you can.

Field notes, whitepapers, reference architectures, and live webinars for the people doing the work — civil servants, counsel, IGs, and platform teams.

Featured

The four things to read first.

Whitepaper

The 95/5 Rule

How AI agents should actually slot into adjudication workflows — without breaking due process.

Download PDF
Case study

9 Weeks to Zero Backlog

Inside one State DDS's clearance of a 14-month disability backlog.

Read
Reference architecture

Single-tenant on AWS GovCloud

Network, IAM, KMS, logging — Terraform module included.

Get the bundle
Webinar

AI under the False Claims Act

Counsel-led session on defensibility, audit trails, and discovery.

Watch
Whitepapers

Long-form reading.

Policy as Code in Government

What it takes to ship statute changes without breaking case adjudication.

Defensible AI Decisions

The audit-trail bar your decisions must clear in administrative court.

Fraud Patterns in Public Healthcare

A field guide to the eight schemes that account for most loss.

Citizen UX after AI

What citizen-facing portals look like when the back office can finally keep up.

FedRAMP for AI Workloads

The control inheritance map and where you still own controls.

Backlog Math

Why "hire more caseworkers" is a fiscal illusion most legislatures fall for.

Case studies

What customers actually got.

State DDS

14mo → 9wk backlog clearance. Disability initial determinations.

County permits

90 → 6 day median permit time. Residential first.

Federal IG

$48M recovered, year one. Hotline triage.

State UI

Identity-fraud rate cut 71%. 4-week deployment.

City FOIA

Median response time from 47 to 6 days.

State licensing

Renewal queues cleared end of week one.

Webinars & events

Live and on-demand.

NASCIO 2026

State CIO conference. Panel: AI & the back office.

Code for America Summit

Workshop: defensible AI in social services.

FCBA luncheon

Counsel session on AI & FCA practice.

NAAG conference

State AGs & AI-assisted enforcement.

NACo annual

County tech track keynote.

FedScoop AI Summit

Track: AI for the federal back office.

Templates

Steal these. Save weeks.

RFP template

For agencies issuing RFPs that won't disqualify modern AI vendors.

Pilot scope template

The metrics + governance plan we use in week one.

Outcome refund clause

The contract language that actually holds vendors accountable.

AI use disclosure

Sample citizen-facing language for transparency.

OIG audit memo

What to ask when auditing an AI-assisted workflow.

FOIA log schema

The minimum fields to make every decision FOIA-defensible.

Glossary

Terms we use a lot.

Adjudication

The act of reaching a decision in a regulated matter.

Determination

The formal output of adjudication — approve, deny, develop.

Improper payment

A government payment that should not have been made or was made in the wrong amount.

Qui tam

A False Claims Act suit filed by a private party on behalf of the government.

Shadow mode

Operating an AI system in parallel with humans without acting on its outputs.

Override rate

Share of AI drafts a human modifies before signing.

Newsletter

One email a month. Field notes from the back office.

Subscribed. First issue ships next Tuesday.
Open source

What we give back.

govforms-ocr

Benchmark for messy government PDF extraction.

policy-lint

Static analyzer for policy bundles. CI-friendly.

foia-schema

JSON schema for FOIA logs and responses.

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