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Pricing

Annual contracts that match agency budget cycles.

No per-seat surprises. No usage-based runaway costs. Predictable annual contracts, outcome guarantees, and procurement vehicles your purchasing officer already knows.

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Tiers

Three sizes, no per-seat metering.

City & County

From $500k / yr

Permits, FOIA, licensing, social-services intake. Multi-tenant or single-tenant.

  • One workflow, two integrations
  • SOC 2 II tenant
  • Standard support, business hours
  • Quarterly outcome readouts
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Most common

State agency

$1.5M – $8M / yr

For state-level deployments: DDS, UI, DMV, licensing, public health.

  • Up to 4 workflows
  • Single-tenant on GovCloud / Azure Gov
  • StateRAMP ready
  • 24×5 support, 4h critical SLA
  • Outcome refund clause
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Federal & multi-state

$5M – $50M / yr

Federal civilian, IG, defense-adjacent, or multi-state programs.

  • Unlimited workflows
  • Air-gappable; FedRAMP-Mod
  • 24×7 support, 1h critical SLA
  • Dedicated TAM & named SE
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Outcome-based

For fraud recovery: pay on what we recover.

State AGs, MFCUs, IGs, and qui tam firms can engage on a contingency-style basis. We share upside on funds recovered or improper payments avoided, with a low base subscription.

  • 2–5% of net recovery
  • Min thresholds and caps protect both sides
  • Standard False Claims Act / state-FCA work
  • Compatible with state ethics rules where applicable

Example economics

Base subscription$120k / yr
Recovery year$48M
ClearOS share (3%)$1.44M
Net to government$46.44M
What's included

The same engineering on every tier.

CapabilityCity & CountyStateFederal
Document AI●●●
Single-tenant deploymentOptional●●
Customer-managed keysOptional●●
StateRAMP●●●
FedRAMP Moderate—Optional●
Air-gapped option—Optional●
Outcome refund clauseOptional●●
Dedicated TAM—Optional●
Procurement vehicles

Skip the year-long RFP.

GSA MAS

Federal & many state piggybacks.

NASPO ValuePoint

Most states & municipalities.

SEWP VI

Federal civilian & DoD via reseller.

OMNIA Partners

City & county cooperatives.

State term contracts

TX DIR, CA CMAS, NY OGS, FL ACS.

OTAs & CSO

Federal innovation contracting.

Cooperative purchasing

Sourcewell, BuyBoard, Region 4 ESC.

Direct

For pilots under simplified-acquisition thresholds.

Pilot

Start with a 90-day fixed-fee pilot.

Most agencies start with a fixed-fee pilot tied to a single workflow. We sign onto outcome metrics in week one. If we miss the floor, you don't pay.

  • Fixed price, typically $150k–$400k
  • One workflow, two integrations
  • Shadow mode → live in 90 days
  • Convertible to annual contract

Floor metrics (example)

Caseworker agreement≥ 90%
Median case time reduction≥ 40%
Auditor sign-offRequired
Citizen complaint trendDown or flat
FAQ

Pricing questions.

Why no per-seat pricing?

Per-seat punishes scale. Government should add caseworkers when needed without renegotiating.

What about model costs?

Included up to a generous workflow-based ceiling. Beyond that, pass-through at our cost — no markup.

Annual or multi-year?

Both. Three-year deals get fixed pricing and faster onboarding for additional workflows.

Can we use ARPA / federal pass-through funds?

Yes — most agencies do. We've helped pass-through compliance with several state grants.

Termination?

Standard termination-for-convenience clauses. Full data export. No lock-in.

Total cost of ownership

Math your CFO will want.

Year-one savings

2–6× ClearOS cost in caseworker labor & overtime, in our pilot data.

Improper payments

For eligibility workloads, recovery typically pays the contract many times over.

Citizen-time savings

Quantifiable; some agencies use this for legislative reporting.

Implementation

What's billed separately.

Implementation

Fixed-fee, scoped per workflow. Typically $80k–$300k. Includes integrations & training.

Custom connector

For legacy or bespoke systems. Quoted after a 1-week discovery.

Premier support

Optional uplift for 24×7 first-line support and a named TAM.

Get a quote tailored to your agency.

Tell us your case volume, current backlog, and procurement vehicle. We'll send a numbered proposal in 5 business days.

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