Integrations

Sit beside the systems you can't (and shouldn't) replace.

Government IT runs on systems older than most caseworkers. ClearOS doesn't ask you to rip them out. We integrate, augment, and stay invisible to the citizen.

Categories

Six surfaces, deep coverage on each.

CM

Case management

Tyler, Salesforce Public Sector, ServiceNow Gov, OnBase, custom.

ID

Identity

Okta, Entra, Ping, login.gov, ID.me, PIV/CAC.

DM

Document mgmt

SharePoint, OnBase, Laserfiche, Documentum, OpenText.

DA

Data warehouses

Snowflake, Databricks, Redshift, BigQuery, Synapse.

CO

Comms

GovDelivery, Granicus, Twilio, USPS Informed Delivery.

LE

Legacy

Mainframe (3270), AS/400, FoxPro, fax, EDI X12.

Catalog

The connectors we ship today.

Tyler MunisTyler Enterprise JusticeSalesforce Public SectorServiceNow GovHyland OnBaseLaserficheSAPWorkdayOktaMicrosoft Entralogin.govID.mePIV/CACSnowflakeDatabricksSplunkMicrosoft SentinelTwilioSendGridGovDeliveryDocuSign GovAdobe Sign GovBox GovSharePoint GovAWS GovCloudAzure GovGoogle PubSecEDI 270/271/278/834/837HL7 v2FHIR R43270 mainframeAS/400FAX (T.38)SFTPEDI VAN
Patterns

How customers usually wire it up.

Sidecar

ClearOS sits beside the case-management system. Reads the queue, writes drafts back as comments.

Inline

ClearOS becomes the front door. Citizens and agencies submit to us; we forward structured cases downstream.

Lakehouse

For analytics-heavy IGs: we feed signed events into Snowflake / Databricks for downstream analysis.

Air-gap relay

For classified-adjacent: a one-way data diode pushes redacted bundles into ClearOS for processing.

APIs & webhooks

For the platform team.

REST + gRPC

OpenAPI 3.1, generated SDKs in Python, TypeScript, Go, Java, .NET.

Webhooks

Signed (HMAC-SHA256), retried with exponential backoff, dead-letter queue.

Streaming

Server-sent events for live queue updates; Kafka bridge optional.

GraphQL (beta)

For custom dashboards; read-only on case state.

Bulk import

S3 manifest pattern; 10M docs/day per tenant.

Bulk export

Cryptographically signed bundles for FOIA & archives.

Custom

If it's not on the list, it's a quote, not a no.

Most government integrations are bespoke whether vendors admit it or not. Our integration team has shipped against COBOL on z/OS, Pick/MultiValue, and a 1989 Visual FoxPro database that runs the licensing for an entire profession in a U.S. state.

We've built reverse-engineered protocol adapters under NDA. We've negotiated vendor read-only access. We've rented a fax line. We can probably handle yours.

Standard timeline

Off-the-shelf connectorDay 1
Variant of catalog connector1–2 weeks
New SaaS / REST2–4 weeks
Mainframe / legacy4–8 weeks
Identity & SSO

Federation that actually works.

SAML 2.0

Service-provider initiated; just-in-time provisioning.

OIDC

For modern stacks; PKCE-required.

PIV/CAC

Smart-card via TLS client cert; for federal & defense-adjacent.

SCIM

Auto-provisioning & deprovisioning from your directory.

login.gov / ID.me

For citizen-facing portals.

Break-glass

Emergency access tightly scoped, time-boxed, hyper-logged.

Observability

Stream into your existing pane of glass.

Splunk

HEC integration; OCSF schema.

Sentinel

Native log forwarder.

Elastic

Filebeat / OTLP.

Datadog Gov

Metrics & APM.

Data formats

From PDF to PRR — and the alphabet soup in between.

PDF / PDF-ATIFFJPEG/PNGDOCXXLSXCSV / TSVJSON / YAMLXML / SOAPEDI X12HL7 v2FHIR R4NIEMcXMLASC X9USPS PRRIRS MeFSSA EDR

We'll catalogue your stack in one call.

Tell us your CMS, IdP, and warehouse. We'll send back an integration plan within 48 hours.

Start the catalogPlatform →