A small set of design partners across state, county, and federal — chosen because they had the courage to measure outcomes honestly.
14-month backlog. 211,000 pending claims. One political deadline.
Challenge. Pandemic-era hiring froze; senior adjudicators retired; case volume rose 38%. Legislative oversight committee gave the agency 12 months to clear the backlog or lose autonomy.
Solution. ClearOS deployed in 11 weeks against initial determinations. Shadow mode for 4 weeks, full draft mode for 7. Caseworkers reviewed every draft.
Outcome. Backlog cleared in 9 weeks of full operation. Appeal-reversal rate dropped from 22% to 15.1%. Caseworker satisfaction (anonymous survey) up 34 points.
Permits taking 90 days. Builders threatening relocation.
Challenge. A county of 1.3 million residents was averaging 90-day turnarounds on residential permits. Two large home-builders publicly threatened to move projects to a neighboring county.
Solution. ClearOS plan-checks against the county's amended code, returns red-line markups within hours, and schedules inspections automatically. Senior plan-checkers focus on commercial & complex residential.
Outcome. Median residential permit time: 6 days. Reviews-per-checker up 4.2×. Citizen complaint volume down 71%.
Improper-payment recovery, scaled.
Challenge. A cabinet-department OIG had a backlog of 9,400 hotline tips, dating back four years. Most were never read.
Solution. ClearOS Fraud Hunter deployed inside the OIG's boundary. Triaged the entire backlog in three weeks, ranked by viability and damages.
Outcome. 412 high-priority cases identified for development. $48M in confirmed improper payments referred for recovery in year one.
UI, DDS, DMV, licensing, professional regulation, public health.
Permitting, zoning, social services, court records, FOIA.
Hotline triage, audit support, qui tam intake.
Civil enforcement, MFCU, consumer-protection.
FCA matter development & production.
Healthcare, defense, utilities — qui-tam-adjacent.
Every pilot has agreed-upon metrics signed in week one.
Joint readouts at 30/60/90 days, including failures.
Miss the floor metrics? You don't pay the milestone.
We'll connect you with a peer in your tier — state, county, or federal.